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Terms and Conditions

Effective Date: 01/01/2025

Welcome to VENUE WISE!

1. Definitions

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2.2 Authority. You represent you’re authorized. We may request proof (trade license, POA) and suspend if disputed.

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3. Scope of Services; Relationship

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3.2 We are not your agent, broker, or fiduciary; we do not guarantee minimum traffic, leads, or bookings.

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5.2 Takedown/Verification. If you own/represent a venue and object, notify us at [email protected]; we’ll verify, correct, or remove within 7 Business Days.

5.3 Using a brand/logo here does not imply endorsement or affiliation.

6. Acceptable Use Policy [see Annex C]

No scraping, bulk unsolicited contact, resale of leads, reverse engineering, security probing, illegal/discriminatory content, or attempts to bypass subscriptions. Breaches may result in suspension/termination.

7. Leads & Inquiries

7.1 Lead Definition. A Lead is the booker’s PII and event context submitted via the Platform.

7.2 Sharing. We may route Leads to you according to your plan and the booker’s choices.

7.3 Use Limits. You may contact a Lead for the stated event and reasonable follow-ups for up to 90 days (with opt-out). No resale, data enrichment for unrelated marketing, or spam.

7.4 SLA & Re-assignment. Acknowledge within 24 hours; we may re-route unacknowledged Leads to maintain booker experience.

7.5 Attribution. A Lead becomes a Qualified Booking only if the conditions in Annex A are met.

8. Reviews & Moderation

We may host reviews/testimonials. We can moderate for authenticity, illegality, or defamation. You may dispute with supporting evidence; we’ll review within 10 Business Days. See Annex E.

9. Ranking, Placement & Ads

We may adjust ranking algorithms and sell sponsored placements; sponsored content will be clearly labeled. Material changes that may significantly impact average visibility will be notified 15 days in advance.

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Delivery of WhatsApp/SMS/email is “best efforts”. We’re not liable for third-party outages, CDNs, communications gateways, analytics, or AI tooling.

11. Data Protection & Privacy

11.1 Roles. Each party is an independent controller of its own processing unless otherwise stated in Annex B (DPA Summary).

11.2 Compliance. We will process Personal Data per our Privacy Policy and applicable law (incl. UAE Federal Decree-Law No. 45/2021 (PDPL) and, where applicable, GDPR).

11.3 Security. We maintain administrative, technical, and physical safeguards appropriate to risk.

11.4 Incidents. We will notify you without undue delay (aim: within 72 hours) of a Personal Data breach impacting your Leads, with nature, scope, and remediation.

11.5 Transfers/Retention. As in Annex B.

12. Fees, Taxes & Payment [see Annex A]

Plan tiers, features, billing cycles, renewals, late fees, VAT handling, refunds/proration, upgrades/downgrades, and commission rules for Venue Advisors referrals are set out in Annex A.

13. Changes to Terms

We may update these Terms. Material changes: at least 15 days’ notice; if you object, you may terminate your subscription before the effective date with a pro-rated refund of prepaid Fees. We maintain a public version history.

14. Term; Suspension; Termination

14.1 Term runs with your Subscription Term; free tier is month-to-month.

14.2 We may suspend for AUP/security risk, non-payment, or legal compliance.

14.3 Either party may terminate for uncured material breach after 30 days’ notice (10 days for non-payment). You may terminate for convenience effective end of current billing cycle.

14.4 Post-Termination. On request within 30 days, we will provide an export (CSV/JSON) of your Listing and unexpired Leads. We may retain data as required by law or for legitimate interests (defense of claims). Clauses 4.1 (limited survival), 6, 7, 11, 16–22 survive.

15. Warranties

You warrant regulatory compliance (fire/life safety, HSE, permits incl. food/alcohol if applicable), insurance, and that information provided is accurate and not misleading. Services are provided “AS IS” to the maximum extent permitted by law.

16. Indemnities

16.1 By Venue. You will indemnify and defend us against third-party claims arising from Venue Content, services you provide to bookers, or your legal non-compliance.

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16.3 Control. Indemnified party must promptly notify; indemnifying party controls defense/settlement; no admission or settlement without consent (not unreasonably withheld).

17. Liability

17.1 Exclusions. Neither party is liable for indirect, incidental, special, punitive, or consequential damages (incl. lost profits, revenue, goodwill, or data).

17.2 Cap. Each party’s aggregate liability in any 12-month period is limited to the Fees paid or payable by you to us in that period; for the free tier, AED 1,000.

17.3 Carve-outs. Exclusions/caps do not apply to (a) unpaid Fees, (b) IP indemnity obligations, (c) confidentiality breaches, or (d) willful misconduct/gross negligence.

18. Confidentiality

Mutual confidentiality of non-public information, with standard exceptions; 3-year survival (5 years for trade secrets).

19. Compliance

You will comply with applicable sanctions, anti-bribery/anti-corruption, AML/CFT, and export control laws; we may suspend for suspected violations.

20. Force Majeure

Neither party is liable for delays/failures due to events beyond reasonable control; the affected party will mitigate and notify promptly.

21. Assignment

Either party may assign to an Affiliate or in connection with a merger, acquisition, or sale of substantially all assets, with notice; otherwise, consent not to be unreasonably withheld.

22. Governing Law & Dispute Resolution

22.1 Law. Laws of the UAE (non-conflict).

22.2 Arbitration. Any dispute will be finally resolved by arbitration under DIAC Rules; seat Dubai, language English. Either party may seek interim injunctive relief from competent courts.

23. Notices

Notices must be sent to the contacts in the Order Form (and [email protected]) by registered email or courier; effective upon receipt.

24. Order of Precedence; Entire Agreement; Severability; No Waiver

Order Form > Annexes (A–E) > these Terms > policies referenced. Entire agreement supersedes prior terms. If any clause is invalid, the remainder remains effective; no waiver unless in writing.

Annex A – Fees, Billing & Qualified Booking Rules

  • Currency/VAT. All Fees in AED, exclusive of VAT.
  • Billing. Monthly in advance; auto-renew. Net 30 days for invoices (or card on file). Late fees: 1.5%/mo or statutory max.
  • Plan Moves. Upgrades pro-rated immediately; downgrades take effect next cycle.
  • Refunds. No refunds for partial periods except where you terminate due to Material Change (Section 13).
  • Qualified Booking (QB). A QB occurs when (i) a Lead originated from Platform within 90 days of contract/deposit; (ii) the same event scope; and (iii) a deposit or signed contract is recorded.
  • Venue Advisors Commission. If Venue Advisors introduces a QB (per intro email/tracking ID), commission X% of the net booking amount (excl. taxes, third-party costs), due 28 days after deposit/signed contract; subject to audit of relevant records within a reasonable window.
  • Disputes. Raise within 30 days of invoice.

Annex B – Data Processing (DPA Summary)

  • Roles. Each party is independent controller for its own processing. Where we process Leads strictly on your instruction (if any specific feature requires), we act as processor.
  • Purpose. Provide Services, security, troubleshooting, analytics, anti-fraud, product improvement.
  • Legal Bases. Legitimate interests or consent (as applicable).
  • Transfers. May transfer to sub-processors with adequate safeguards (SCCs or UAE-approved mechanisms). Sub-processor list maintained online.
  • Data Subject Rights. Cooperate to fulfill access, deletion, correction, portability requests.
  • Retention. Retain Leads for your active use; delete or de-identify on request or within 180 days after termination unless legally required otherwise.
  • Security. Risk-appropriate controls (access control, encryption in transit, backups, logging).
  • Incident Notice. Without undue delay (aim: within 72 hours).
  • Audits. Reasonable documentation; third-party reports (e.g., ISO/SOC) where available.

Annex C – Acceptable Use Policy

  • No scraping, spam, lead resale, shadow accounts, security probing, or illegal/discriminatory content.
  • No attempts to bypass plan limits or mask true identity/authority.
  • We may rate-limit, suspend, or terminate for violations.

Annex D – Takedown & Brand Use SOP

  • IP/Defamation Complaints: Email [email protected] with proof; we action within 7 Business Days (expedited for court/government notices).
  • Brand Opt-out: Email [email protected]; we cease new uses within 10 Business Days.

Annex E – Reviews Policy

Authenticity checks; moderation for illegal/defamatory content; counter-statements allowed; archive versioning; decisions in 10 Business Days where feasible.

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  • Meetings
  • Corporate Events
  • Conferences
  • Indoor Dinners/Awards/Galas
  • Product Launches and Demos
  • Weddings-Indoor
  • Concerts and Music Performances
  • Festivals
  • Parties and Celebrations
  • Outdoor Dinners/Awards/Galas
  • Seminars
  • Networking Events
  • Team Building Activities
  • Brand Activations
  • Trainings and Workshops
  • Fashion Shows and Weeks
  • Trade Shows & Exhibitions
  • Weddings-Outdoor
  • Art Shows
  • Theaters and Performances
  • Photo and Video Shoots
  • Movie Premiere
  • Graduation Events
  • Sports Tournaments
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Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

Hilton Riyadh Hotel & Residences

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Lotus meeting room

Lotus meeting room with 60 sqm with an additional breakout room within the meeting room

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Hilton Riyadh Hotel & Residences

Al Shohadaa – Eastern Ring Road, Riyadh, Saudi Arabia
Chain Hilton Worldwide Holdings Inc.
Brand Hilton Hotels & Resorts
Property Type Hotels
Rate
Built 2018
Renovated
Max Capacity 4,200
Largest Venue : 3,833 meters
Guest Rooms
Number of Venues 23

Explore Hilton Riyadh Hotel & Residences venues

Venues: 23 Capacities
Exhibition Hall

Riyadh Grand Hall

Venue size: 3,833 meters

Standing or Reception: 4,000 Theater or Auditorium: 4,200 Classroom: 2,200 U-Shape: 500 Cocktail Round: 4,000
Conference Hall

Riyadh Grand Hall A-B

Venue size: 1,718 meters

Standing or Reception: 1,800 Theater or Auditorium: 1,800 Classroom: 900 Cocktail Round: 1,800
Conference Hall

Riyadh Grand Hall C-D

Venue size: 1,718 meters

Standing or Reception: 1,800 Theater or Auditorium: 1,800 Classroom: 900 Cocktail Round: 1,800
Ballroom

Riyadh Grand Hall A,B,C or D

Venue size: 859 meters

Standing or Reception: 800 Theater or Auditorium: 750 Banquet rounds: 500 Classroom: 440 Cocktail Round: 800
Ballroom

Al Ula Hall A-B

Venue size: 564 meters

Standing or Reception: 450 Theater or Auditorium: 600 Banquet rounds: 350 Classroom: 300 Cocktail Round: 450
Ballroom

Al Ula Hall A

Venue size: 276 meters

Standing or Reception: 200 Theater or Auditorium: 280 Banquet rounds: 150 Classroom: 150 U-Shape: 60 Cocktail Round: 200 Hollow square: 70
Ballroom

Al Ula Hall B

Venue size: 359 meters

Standing or Reception: 250 Banquet rounds: 150 Classroom: 150 Cocktail Round: 250 Hollow square: 70
Meeting Room

Neom A-B-C

Venue size: 159 meters

Standing or Reception: 75 Theater or Auditorium: 100 Classroom: 60 Boardroom: 35 U-Shape: 40 Cocktail Round: 75 Hollow square: 46
Banquet Hall

Al Diriyah A-B

Venue size: 126 meters

Standing or Reception: 40 Theater or Auditorium: 80 Banquet rounds: 40 Classroom: 48 Boardroom: 30 U-Shape: 32 Cocktail Round: 40 Hollow square: 20
Meeting Room

Al Qiddiya A-B

Venue size: 120 meters

Standing or Reception: 50 Theater or Auditorium: 80 Classroom: 44 Boardroom: 30 U-Shape: 32 Cocktail Round: 50 Hollow square: 20
Meeting Room

Neom A-B

Venue size: 104 meters

Standing or Reception: 60 Theater or Auditorium: 48 Classroom: 32 Boardroom: 22 U-Shape: 30 Cocktail Round: 60 Hollow square: 28
Meeting Room

Neom B-C

Venue size: 104 meters

Standing or Reception: 50 Theater or Auditorium: 40 Classroom: 24 Boardroom: 20 U-Shape: 25 Cocktail Round: 50 Hollow square: 30
Meeting Room

Al Diriyah A

Venue size: 62 meters

Standing or Reception: 20 Theater or Auditorium: 40 Classroom: 18 Boardroom: 16 U-Shape: 18 Cocktail Round: 20 Hollow square: 20
Meeting Room

Al Diriyah B

Venue size: 62 meters

Standing or Reception: 20 Theater or Auditorium: 40 Classroom: 18 Boardroom: 16 U-Shape: 18 Cocktail Round: 20 Hollow square: 36
Meeting Room

Al Qiddiya A

Venue size: 62 meters

Standing or Reception: 25 Theater or Auditorium: 40 Classroom: 18 Boardroom: 16 U-Shape: 18 Cocktail Round: 25 Hollow square: 20
Meeting Room

Al Qiddiya B

Venue size: 56 meters

Standing or Reception: 25 Theater or Auditorium: 40 Classroom: 18 Boardroom: 16 U-Shape: 18 Cocktail Round: 25 Hollow square: 36
Meeting Room

Taif

Venue size: 87 meters

Standing or Reception: 40 Theater or Auditorium: 34 Classroom: 20 Boardroom: 16 U-Shape: 20 Cocktail Round: 40 Hollow square: 20
Meeting Room

Asir

Venue size: 49 meters

Standing or Reception: 20 Theater or Auditorium: 30 Classroom: 12 Boardroom: 16 U-Shape: 14 Cocktail Round: 20 Hollow square: 20
Meeting Room

Neom B

Venue size: 56 meters

Standing or Reception: 30 Theater or Auditorium: 30 Classroom: 12 Boardroom: 14 U-Shape: 18 Cocktail Round: 30 Hollow square: 16
Meeting Room

Neom C

Venue size: 56 meters

Standing or Reception: 30 Theater or Auditorium: 30 Classroom: 16 Boardroom: 16 U-Shape: 18 Cocktail Round: 30 Hollow square: 16
Meeting Room

Neom A

Venue size: 56 meters

Standing or Reception: 25 Theater or Auditorium: 26 Classroom: 12 Boardroom: 14 U-Shape: 15 Cocktail Round: 25 Hollow square: 16
Meeting Room

Al Qassim

Venue size: 39 meters

Standing or Reception: 20 Theater or Auditorium: 24 Classroom: 12 Boardroom: 16 U-Shape: 12 Cocktail Round: 20 Hollow square: 16
Boardroom

Tabuk Boardroom

Venue size: 39 meters

Boardroom: 15
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Hilton Riyadh Hotel & Residences Facilities Details Overview

Food & Beverage

In-House Beverage Service
In-house Catering or Restaurants/Cafes
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Restaurant additional material
A La Carte Menu

Location

Al Shohadaa – Eastern Ring Road, Riyadh, Saudi Arabia

Getting here

From King Khalid International Airport:



Distance: Approximately 25 kilometers (16 miles).
By Car: Guests can take a taxi or arrange for the hotel's airport shuttle service. The drive typically takes around 20 minutes via the Eastern Ring Road, depending on traffic conditions.

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Accessibility

Airport
King Khalid International Airport (19.4 Km)

Production details

Audiovisual
  • High speed internet access
  • Projectors and screens
  • LED displays and video walls
  • AV capabilities
Lighting
  • Stage lighting (spotlights, floodlights, gobo projectors)
  • Ambient lighting (uplighting, color-changing LEDs)
  • Special effects and visual enhancements
Staging and platforms
  • Podiums and lecterns
  • Modular stage platforms
Furniture and seating
  • Chairs (folding, banquet, theater-style)
  • Tables (round, rectangular, cocktail)
  • Lounge furniture (sofas, ottomans, coffee tables)
  • Bar stools and high-top tables
  • Outdoor furniture
Decor and fabrication
  • Linens and tablecloths
  • Portable walls
  • Meeting/banquet facilities
Security and safety
  • Security Team

Guest Rooms

Single Room --
Double Room --
Suite --
Twin Room --
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Room features and guest services

  • Bath or shower
  • Bathrobe
  • Desk
  • Dining area
  • Dining table
  • Free toiletries
  • Hairdryer
  • Laundry service
  • Refrigerator
  • Room service
  • Seating Area
  • Slippers
  • Tea-Coffee Station
  • Telephone
  • TV

Most popular facilities

Internet Access
Meeting Spaces

Facilities

  • Spa and Wellness Center
  • On-site Parking
  • Fitness Center
  • Airport Shuttle
  • Air Conditioning
  • Wake-up Service
  • Barber and Beauty Salon
  • 24 Hour Security
  • Steam Room
  • Wheelchair Accessibility
  • Business Center
  • Concierge
  • Currency Exchange
  • Accessible Parking
  • ATM/Cash Machine On Site
  • Car Rental
  • Electric Vehicle Charging Station
  • Indoor Pool
  • Key Access
  • Snack Bar or Mini Bar
  • Terrace
  • Tour Desk
  • Designated Smoking Area
  • Lectern
  • Lighting Equipment
  • Non-Smoking Rooms
  • Portable Walls
  • Table Linens
  • Taxi Access
  • Toilet with Grab Rails

Overview

The Hilton Riyadh Hotel & Residences stands as a beacon of modern luxury in Saudi Arabia's capital. Strategically located along the Eastern Ring Road, the hotel offers direct access to the Granada Shopping Mall, providing guests with a seamless blend of comfort and convenience. The property boasts 866 elegantly designed guest rooms and residences, catering to both short-term visitors and long-term residents. With four distinct dining venues, guests can indulge in a variety of culinary experiences, ranging from international buffets to authentic local flavors. The hotel's proximity to key business districts and cultural sites makes it an ideal choice for both business and leisure travelers.

Designed with event organizers in mind, the Hilton Riyadh offers over 5,000 square meters of flexible, pillar-free conference space, including the city's largest multipurpose hall spanning 4,100 square meters. This grand hall can accommodate up to 4,200 guests, making it perfect for large conferences, exhibitions, and weddings. Complementing the main hall are 23 versatile meeting rooms, a 433-square-meter Royal Majlis, and a private suite directly connected to the main conference area. The hotel's design emphasizes spaciousness and grandeur, with high ceilings, expansive foyers, and state-of-the-art audiovisual equipment. Natural light floods the pre-function areas, creating an inviting atmosphere, while the use of premium materials and modern lighting solutions enhances the overall aesthetic. Dedicated event planning services ensure that every detail is meticulously managed, providing organizers with a seamless experience from start to finish.
Event Type
Seminars Trainings and Workshops Corporate Events Networking Events Team Building Activities Meetings Parties and Celebrations Indoor Dinners/Awards/Galas Product Launches and Demos Conferences Graduation Events Weddings-Indoor Concerts and Music Performances Fashion Shows and Weeks Trade Shows & Exhibitions Gaming Tournaments Sports Tournaments Art Shows Brand Activations Festivals Show 15 More Less
Venue Style
Modern Elegant Luxury

Seasonality

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
High Season
  • Jan 1 - Mar 31
  • Nov 1 - Dec 31
Shoulder Season
  • Apr 1 - May 31
  • Oct 1 - Oct 31
Low Season
  • Jun 1 - Sep 30

Awards / Accolades

World Luxury Hotel Awards 2023: Awarded "Luxury Conference & Event Hotel" in Saudi Arabia.

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